All Systems Operational
Nimvelo Phone Operational
90 days ago
99.99 % uptime
Today
Voice / SMS   ? Operational
90 days ago
100.0 % uptime
Today
API   Operational
90 days ago
99.99 % uptime
Today
Apps   ? Operational
90 days ago
99.99 % uptime
Today
Network   ? Operational
90 days ago
100.0 % uptime
Today
Support   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upstream SMS upgrades Jun 19, 00:00-01:00 BST
An upstream carrier will be performing essential upgrades which may result in a small amount of SMS downtime on our platform during the maintenance window.
Posted on Jun 14, 16:21 BST
Past Incidents
Jun 18, 2018

No incidents reported today.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018
Completed - The updates have been completed successfully with no downtime or unexpected issues.
Jun 15, 00:42 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 23:00 BST
Scheduled - During this maintenance window we will be pushing a small software patch to our SIP proxies to fix an issue where caller tags are not displaying in Communicator. There should be no interruptions to service during this maintenance window.
Jun 14, 15:46 BST
Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018
Resolved - We have continued to monitor this issue and have seen no further quality issues since yesterday evening, so we are deeming the issue resolved now.
Jun 7, 11:52 BST
Monitoring - We have worked with the carrier to re-route some IP networks and have seen an improvement in call quality since. We will continue to monitor over the next few hours before resolving the issue.
Jun 6, 14:08 BST
Identified - We have isolated the issue with the carrier and they are working on a fix. We have re-routed outgoing calls where possible, but some incoming numbers will still be seeing call quality issues.
Jun 6, 10:49 BST
Investigating - We are seeing call quality issues again this morning that we are investigating with the affected networks.
Jun 6, 09:52 BST
Jun 5, 2018
Resolved - We have continued to monitor this issue and had no further reports over the last few hours, so we are deeming the issue resolved now.

Please get in touch with our support team if you are still seeing quality issues with your ported numbers.
Jun 5, 23:48 BST
Monitoring - We’ve not had official confirmation from the affected carrier, but our own tests indicate that the issue has been resolved. We’ll continue to monitor throughout the course of the evening.

If you're still having problems, please get in touch with our support team.
Jun 5, 20:16 BST
Identified - We have isolated the issue to an individual carrier, we are continuing to chase for a resolution. We will continue to post updates when we have them.
Jun 5, 16:41 BST
Investigating - We are currently investigating this issue.
Jun 5, 16:09 BST
Jun 4, 2018

No incidents reported.