The updates have been completed successfully with no downtime or unexpected issues.
Jun 15, 00:42 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 23:00 BST
During this maintenance window we will be pushing a small software patch to our SIP proxies to fix an issue where caller tags are not displaying in Communicator. There should be no interruptions to service during this maintenance window.
Jun 14, 15:46 BST
We have continued to monitor this issue and have seen no further quality issues since yesterday evening, so we are deeming the issue resolved now.
Jun 7, 11:52 BST
We have worked with the carrier to re-route some IP networks and have seen an improvement in call quality since. We will continue to monitor over the next few hours before resolving the issue.
Jun 6, 14:08 BST
We have isolated the issue with the carrier and they are working on a fix. We have re-routed outgoing calls where possible, but some incoming numbers will still be seeing call quality issues.
Jun 6, 10:49 BST
We are seeing call quality issues again this morning that we are investigating with the affected networks.
Jun 6, 09:52 BST