Call quality issues
Incident Report for Nimvelo
We have continued to monitor this issue and have seen no further quality issues since yesterday evening, so we are deeming the issue resolved now.
Posted Jun 07, 2018 - 11:52 BST
We have worked with the carrier to re-route some IP networks and have seen an improvement in call quality since. We will continue to monitor over the next few hours before resolving the issue.
Posted Jun 06, 2018 - 14:08 BST
We have isolated the issue with the carrier and they are working on a fix. We have re-routed outgoing calls where possible, but some incoming numbers will still be seeing call quality issues.
Posted Jun 06, 2018 - 10:49 BST
We are seeing call quality issues again this morning that we are investigating with the affected networks.
Posted Jun 06, 2018 - 09:52 BST
This incident affected: Nimvelo Phone (Voice / SMS).